Shipping & Returns
Service providers such as USPS, UPS, & Fedex are currently experiencing delays for delivery both domestically and internationally. Some international packages are taking over 2 months to arrive.
Domestic orders are mailed via USPS. Other shipping options are available upon request.
International orders mailed via USPS First-Class International Mail are estimated to arrive in 7 - 21 business days from the date of shipment. Customs clearance can delay delivery.
International buyer is responsible for all costs if package is unclaimed.
Shipping costs are only refundable in cases of package loss when carried via an insured shipping method. (USPS Priority, USPS Express, USPS Priority International, USPS Priority Express, & UPS domestic and international shipping options)
All apparel purchases are final sale and nonreturnable.
All other purchases/products can be returned if they have not been opened, used, or installed 30 days from the date of purchase. Items that are damaged or not in the original condition of sale may be denied the return.
Customer is responsible for return shipping costs. Please mail your package through an insured, traceable delivery service. Returns will be processed in 3 - 5 business days from the date that they are received.
To start the returns process, please contact us at: firstname.lastname@example.org.